Frequently Asked Questions
What surfaces can I clean with the HomeaPure™ Power Steam?
It’s your ultimate all-in-one detailing tool. Simply click on the right attachment to easily:
- Kitchens & Bathrooms: Melt oven grease, blast dirty grout, and polish shower screens.
- Family Safety: Sanitise kids' toys using zero chemicals.
- Pets & Upholstery: Refresh pet-smelling fabrics, couches, and pet beds.
- Vehicles: Deep-clean and deodorise car interiors.
How does it clean so well without using any chemicals?
The secret is the combination of extreme heat and high pressure. The HomeaPure™ Power Steam blasts super-heated steam to physically melt away stubborn grease, lift deeply embedded dirt, and neutralize 99.9% of hidden household germs instantly. You get a completely spotless, sanitised finish using nothing but pure tap water - meaning zero toxic residue is left behind on your surfaces.
Is the device safe to use around my children and pets?
Yes, it is the safest choice you can make for your family. Because it only uses pure water, it leaves zero toxic chemical residues or harsh fumes on your floors. For added peace of mind, the device is engineered with a built-in trigger safety lock and a child-proof pressure cap that cannot be opened while the tank is hot.
How long does it take to heat up, and how long does the steam last?
The HomeaPure™ Power Steam is designed for fast, efficient cleaning:
- Heat-up time: Ready to go in just 2 to 3 minutes.
- Steam time: Provides 10 to 15 minutes of continual steaming.
- Tank capacity: Holds 350ml, though we recommend filling it with 250ml of water. This leaves the perfect amount of empty space inside for the steam to expand and build maximum pressure.
What attachments are included?
Your HomeaPure™ Power Steam (featuring an extra-long power cord for easy reach) comes with 9 FREE accessories to tackle any cleaning job:
- Straight nozzle
- Bent spray nozzle
- Nylon round brush
- Spray window nozzle
- Extension nozzle
- Ironing brush
- Ironing brush cloth
- Measuring cup
- Funnel
Can it help remove trapped odours from my furniture?
Yes! While traditional chemical sprays only temporarily mask bad smells, the intense heat of our pressurised steam penetrates deep into the fibres of your upholstery, mattresses, and carpets. This naturally breaks down the bacteria causing the smells, lifting trapped pet odours, dust mites, and allergens for a truly refreshed home.
Will the hot steam damage delicate surfaces like my timber floors or upholstery?
The HomeaPure™ Power Steam is engineered to be safe on a vast range of household surfaces. Because the high-temperature steam evaporates almost instantly upon contact, it delivers a streak-free clean without leaving your floors soaking wet or damaging furniture. It is perfectly safe for use on all sealed hard surfaces (like timber, hardwood, laminate, and tiles) and most fabric upholstery.
Note: We always recommend doing a quick spot test on a small, hidden area first, just to be sure.
Why choose the HomeaPure™ Power Steam over cheaper budget steamers?
We find that many generic, low-cost handheld steamers often suffer from frustrating issues like spitting hot water, internal clogging, or rapidly losing pressure halfway through a job. The HomeaPure™ Power Steam is built with premium components and a high-efficiency heating core designed for consistent, powerful output and long-term reliability. It is built to last, rather than being a "throwaway" item you’ll need to replace in a few months.
Do you offer returns?
Yes. We offer a 30-day money-back guarantee if you're not fully satisfied with your purchase.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. If you have any questions about your order status, feel free to reach out to our lovely team.